Shipping policy

Shipping Policy – Flavofbr

Last Updated: October 11, 2026

At Flavofbr, we are committed to delivering your orders safely and efficiently. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

By placing an order with Flavofbr, you agree to the terms outlined in this policy.

1. Order Processing

  • Orders are processed after successful order placement and payment confirmation, where applicable.
  • Order processing times may vary depending on product availability, order volume, and other operational factors.
  • Orders are generally processed within 1–3 business days, unless otherwise stated on the product page or at checkout.
  • Orders placed on Sundays or public holidays may be processed on the next business day.
  • Customers will be notified of any significant delays, where reasonably possible.

2. Shipping and Delivery Time

Delivery times depend on the customer's location, courier availability, and other logistical factors.

Estimated delivery timelines will be communicated at checkout or through our customer support channels, where available.

Delivery may take longer than expected due to weather conditions, public holidays, courier delays, remote delivery locations, or other circumstances beyond our reasonable control.

Any delivery timelines provided are estimates and are not guaranteed unless expressly stated.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before the customer completes the order.

Shipping charges may vary depending on the delivery address, order value, product weight, or applicable delivery services.

Any free shipping offers will be subject to the conditions communicated on our website or in the relevant promotion.

4. Delivery Address and Customer Responsibility

Customers are responsible for providing a complete and accurate delivery address, phone number, and other necessary delivery details when placing an order.

Flavofbr will not be responsible for delivery issues caused by incorrect or incomplete information provided by the customer, except where required by applicable law.

If a delivery cannot be completed because the address is incorrect or the recipient is unavailable, additional delivery attempts or charges may apply where permitted by law and disclosed to the customer.

Please contact our customer support team as soon as possible if you need to correct your delivery information. Changes may not be possible once an order has been dispatched.

5. Order Tracking

Where tracking facilities are available, customers may receive tracking details through email, SMS, or other communication channels.

Tracking updates are provided by the relevant courier or delivery service. Delays in tracking updates may occur due to the courier's systems or operational processes.

For assistance with a delayed shipment, customers can contact our support team using the details provided below.

6. Delayed, Lost, or Undelivered Orders

Although we make reasonable efforts to deliver orders within the estimated timeframe, delays may occasionally occur.

If your order has not arrived within the estimated delivery period, please contact us with your order number so that we can investigate the issue.

If an order is confirmed as lost or undelivered, Flavofbr will work toward an appropriate resolution in accordance with the circumstances and applicable law.

7. Damaged or Spoiled Products

Please inspect your order upon delivery.

If you receive a damaged or spoiled product, you must contact our customer support team within 24 hours of delivery.

To help us review your claim, please provide:

  • Your order number or proof of purchase.
  • Clear photographs or videos showing the damage or spoilage.
  • A brief description of the issue.

After verification, Flavofbr will provide an appropriate replacement or refund, as applicable under our Return and Refund Policy and applicable law.

For complete information, please refer to our Return and Refund Policy.

8. Incorrect Products

If you receive a product different from the one you ordered, please contact our customer support team promptly with your order details and supporting photographs.

We will review the issue and arrange an appropriate resolution in accordance with applicable law.

9. Shipping Restrictions

Delivery availability may depend on the serviceability of the destination address and the products ordered.

If delivery to a particular location is unavailable, we will inform the customer where reasonably possible. If an order cannot be fulfilled after payment has been received, any refund due will be processed in accordance with applicable law.

10. Changes to This Shipping Policy

Flavofbr reserves the right to update or modify this Shipping Policy when necessary.

Any changes will be published on this page with an updated revision date. Changes will apply as permitted by applicable law.

11. Contact Information

For questions about shipping, delivery delays, tracking, or order issues, please contact us:

Brand Name: Flavofbr

Email: flavofbr@gmail.com

Phone: 8340300399

Business Address: Madhepura , PIN – 852113, Bihar, India

We appreciate your trust in Flavofbr and thank you for shopping with us. We are committed to providing a smooth and reliable delivery experience.